Following are Tips of the Month from the Canmore Seniors Association “IT Doctors”, published in the CSA Paper Trail newsletter:

  • Emergency Functionality Android Phones 2024/05/10 - You can easily add emergency contacts and medical information to your Android phone. If you are unconscious another person can see this information by taking your phone and “swiping up”. Note that you should realize that this information is then available to anyone who has your phone! Note that the exact settings in Android phones … Continue reading Emergency Functionality Android Phones
  • FaceTime with Windows 2024/04/05 - It turns out that Windows-Android users can do FaceTime with Apple users. The Apple FaceTime host has to start the communication process by selecting ‘Create Link’, a tab or selection available in FaceTime.  The link can then be texted or emailed to the Windows-Android user who clicks on the link on their device and … … Continue reading FaceTime with Windows
  • Emergency Functionality – iPhones 2024/03/08 - Whether or not you are signed into your iPhone 8 or later, simultaneously pressing and holding the side button and one of the volume buttons will bring up a screen with sliders for Power, Medical ID, and Emergency Call. Medical ID The Medical ID slider is intended for use by EMT personnel, or by anyone … Continue reading Emergency Functionality – iPhones
  • How To Deal with your Phone when Travelling 2024/02/16 - “Roaming” means connecting to a network which is outside of your service provider’s (example: Rogers, Telus) local coverage area. What you get charged for being outside of the local coverage depends on your phone plan. Many phone plans now include calls and texts across Canada for no extra charge. So. if you are in Quebec … Continue reading How To Deal with your Phone when Travelling
  • Online Scams! 2024/01/09 - Below is the Jan 8, 2024 presentation to Canmore Seniors Lifelong Learning.
  • Backups 2023/11/10 - How necessary is it to back up your devices?  That is a personal question – ask yourself whether you would be upset if all the data on your device was lost.  If all you do on your device is email and browsing, you may not need to worry about backups.  In most cases your email … Continue reading Backups
  • When Should You Click on a Link? 2023/10/13 - When should you click on a link in web documents? To be ultrasafe, you should never click on a link in a web document. But practically speaking, sometimes you need to, or at least would like to. Keep reading to help you decide if the link is legitimate. Cyber attacks often involve creating fake links in … Continue reading When Should You Click on a Link?
  • Looking to Buy a New Computer? 2023/09/08 - A) What type of computer to buy? Think about what you use your computer for, and also what devices (phone, tablet) you have. Many people like laptops, but desktops are excellent value if you already have a monitor, keyboard and mouse and don’t need to move the computer. Lastly, do consider a tablet (like an … Continue reading Looking to Buy a New Computer?
  • Passwords! 2023/08/04 - Among the most common issues we are asked to help with, passwords are a necessary evil in using the internet. Although there are several trials of alternatives to passwords, for the next several years we are stuck with them. What issues do we see? 1. Sometimes, people have forgotten their passwords and are locked out … Continue reading Passwords!
  • How We Solve Your Issues (usually) 2023/07/14 - We are going to reveal a big secret, but first – some definitions. 1. Browser: this is the window you open to search on the internet. On apple devices, it is often Safari. On PC’s, it is often Chrome or Edge and sometimes Firefox. These are just programs that allow us to “connect” to the … Continue reading How We Solve Your Issues (usually)